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DJ Graffiti LLC – Privacy Policy

Who We Are

Our website address is: https://djgraffiti.com/. DJGraffiti.com is a professional DJ entertainment and event services website operated by DJ Graffiti. We are committed to protecting your personal information and your right to privacy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

SMS Messaging & Text Communication

DJGraffiti.com may offer SMS (text message) communications to visitors and clients for purposes including event inquiries, booking confirmations, service updates, and promotional content.

How We Collect SMS Opt-In Consent

We collect your mobile phone number and obtain your consent to receive SMS messages through the following methods:

  • Opt-in forms on our website where you explicitly provide your phone number and agree to receive text messages.
  • The live chat interface on our website, where you may voluntarily provide your phone number during a conversation.
  • Booking, inquiry, or contact forms where an SMS consent checkbox is clearly presented.

All SMS opt-ins are obtained through an explicit, affirmative grant of permission. We do not enroll anyone in SMS communications without their clear, documented consent. Pre-checked boxes and implied consent are not used.

What You May Receive

Once opted in, you may receive text messages related to:

  • Event booking confirmations and updates
  • Appointment reminders and scheduling changes
  • Service inquiries and follow-ups
  • Promotional announcements and special offers (only if separately consented to)

Message Frequency & Costs

Message frequency will vary based on your engagement and booking activity. Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may also reply HELP for assistance or contact us directly through our website. After opting out, you will receive a single confirmation message and no further SMS communications will be sent.

SMS Data Sharing

Your phone number and SMS consent data are not shared with third parties for marketing or advertising purposes. Your information may be shared solely with our SMS service providers (such as Twilio) who are contractually bound to process your data only for the purpose of delivering messages on our behalf.

Data Security & Handling

DJGraffiti.com takes the security of your personal information seriously. We implement a range of technical, administrative, and organizational safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

How We Protect Your Data

  • SSL/TLS Encryption: Our website uses Secure Socket Layer (SSL/TLS) encryption to protect data transmitted between your browser and our servers.
  • Access Controls: Access to personal data is restricted to authorized personnel and service providers on a need-to-know basis.
  • Secure Storage: Personal information stored in our systems and CRM platforms is protected by industry-standard security measures.
  • Third-Party Vetting: We only work with reputable service providers (including email, SMS, and CRM platforms) that maintain their own data security standards and compliance programs.

Data Minimization

We only collect personal information that is necessary to provide our services or respond to your inquiries. We do not collect sensitive financial data (such as credit card numbers) directly through this website. Payment processing, if applicable, is handled by PCI-compliant third-party processors.

Data Breach Response

In the unlikely event of a data breach that may affect your personal information, we will notify affected users in a timely manner in accordance with applicable laws and regulations. Notifications will be provided via email or other direct communication channels as appropriate.

Third-Party Services

We use trusted third-party platforms to operate our website and deliver communications. These may include email and SMS delivery services (e.g., Twilio, Constant Contact, MooSend, SendGrid), CRM systems, and website hosting providers. Each of these providers is selected based on their security practices and is bound by data processing agreements that restrict how they may use your information.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. If you provide us a phone number and grant SMS sending access, consent is not shared with third parties (except SMS providers). Your data may be sent to messaging partners we use to send communications, such as Twilio, Constant Contact, MooSend, or SendGrid. We may also store your information in our CRM system. We will not share or sell your personal data with third parties for advertising purposes without your explicit consent.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

SMS opt-in consent records, including the date, time, and method of consent, are retained for a minimum of four (4) years to comply with applicable telecommunications regulations and to resolve any potential disputes.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

With respect to SMS communications, you have the right to:

  • Opt out at any time by replying STOP to any message.
  • Request confirmation of your consent record.
  • Request deletion of your phone number from our SMS lists.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Your data may be sent to messaging partners we use to send messaging communications, for instance email or SMS services like Twilio, Constant Contact, MooSend or SendGrid. We may also store your information in our CRM system. We will not share or sell your personal data with third parties for the purpose of advertising to you without consent.

Contact & Policy Updates

If you have questions about this Privacy Policy, your personal data, or your rights, please contact us through the contact form at https://djgraffiti.com/. We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via a notice on our website or via direct communication. Continued use of our site following any update constitutes acceptance of the revised policy.